Effective date: August 1, 2026
This Privacy Policy explains how JayApp Solutions ("we", "us", "our") collects, uses, discloses, and protects information through ChatGlo (the "App"), a private team communication tool. It applies to Members who are granted access by a team or platform administrator — the App does not accept public self-registration. Members may be located in Nigeria, Jamaica, the United Kingdom, or elsewhere. Where applicable, this Policy incorporates the rights afforded under the Nigeria Data Protection Act 2023, the Jamaica Data Protection Act 2020, and UK GDPR together with the Data Protection Act 2018.
We collect the following categories of information:
We do not collect precise device location or browsing history outside the App.
We use the information described above to:
We do not use your information for advertising, and we do not sell or rent your information to third parties.
Where applicable data protection law requires a legal basis for processing, we rely on: performance of your working relationship with JayApp Solutions and the legitimate interest of operating an internal communication tool for that relationship; our legitimate interest in maintaining the security and proper functioning of the App; and, where relevant, your consent (for example, enabling push notifications or uploading a profile photo).
Because Members and administrators are located in multiple countries, your information may be transferred to, stored in, and processed in a country other than your own, which may have different data protection laws. Where required by law, we take steps intended to ensure such transfers are subject to appropriate safeguards. Data is hosted in the United States (AWS us-east-1 region) through our infrastructure provider, Supabase. Supabase's Data Processing Addendum incorporates the European Commission's Standard Contractual Clauses, together with the UK Information Commissioner's Office International Data Transfer Addendum, as the safeguard for transfers from the UK and EEA. For Members in Nigeria, transfers are made in accordance with the cross-border transfer requirements of the Nigeria Data Protection Act 2023. [JayApp Solutions TO CONFIRM WITH LEGAL COUNSEL: verify this transfer mechanism remains current and correctly reflects Nigeria Data Protection Commission requirements before relying on this section.]
Message history, including photos and voice notes, is retained according to the retention period your team administrator has configured for your team (ranging from 24 hours to indefinitely). When the retention period elapses, Content — including the underlying stored files — is automatically and permanently deleted. Profile and account information is retained for as long as your account remains active, and for a reasonable period after deactivation for legitimate business or legal purposes, unless earlier deletion is requested and required by law.
We apply reasonable technical and organizational measures to protect your information, including encrypted password hashing, access controls restricting direct data access to authenticated application logic, and role-based permissions limiting what each type of user can see or do. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; and request a copy of your information in a portable format. To exercise any of these rights, contact your team administrator or jayappsolutions@gmail.com. We will respond within the timeframe required by applicable law. Note that deactivating your account does not automatically delete Content you previously submitted, as it may remain visible to other Members unless the room itself is deleted.
The App is intended solely for use by authorized adult personnel of [COMPANY NAME] and is not directed at, nor knowingly used by, children under 18. We do not knowingly collect information from children.
If you opt in to push notifications, we store a device-specific notification token used solely to deliver alerts to your device for new messages. You can revoke this at any time through your device or browser settings, which will stop future notifications.
We may update this Privacy Policy from time to time. If we make material changes, we will require you to re-accept the updated Policy before continuing to use the App.
Questions about this Policy can be directed to jayappsolutions@gmail.com.